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Field IT Network Technician

Job Type: Full-time

Salary: Competitive / Yearly Salary

Required Experience: Business IT Support: 5 years

Required Education: High school or equivalent

Provide high quality IT support onsite at client's locations to resolve various business technology related issues. On-board new users, perform maintenance, troubleshoot issues, configure network/cloud software/services.

Server knowledge is required - network administration such as adding users, checking logs, etc... Troubleshoot software, networking, and other issues. Must have a working car.

  • Clear and professional tone of voice
  • Professional demeanor and excellent listening skills with clients
  • Work in a team oriented environment
  • Drive and ability to learn new skills and advance within the company
  • Create and log trouble tickets into our support database
  • Travel to clients within Florida
  • Ability to learn new skills and softwares

Knowledge Requirements

  • Troubleshoot issues in: Windows 7, Windows 10, Microsoft Office 2016
  • Microsoft Exchange 2013 / Exchange Online
  • Office 365
  • Spyware/Virus Removal
  • Configure network equipment such as routers, switches, modems, etc
  • Understanding of networking (IP, DNS, LAN, Ports, etc)
  • Standard knowledge of computer hardware required
  • Windows Server 2012 and/or 2016
  • Active Directory

Certificates such as A+ , Network+, and Microsoft/CISCO are recommended.

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